Disney Plus is this amazing streaming platform, but sometimes you just face some issues with the online streaming. The most infuriating of these is Error Code 83, which prevents you from watching your TV shows and movies. Usually, issues like these are due to incompatibilities, internet, and account blockings. Silver lining: so easy to fix! Just go through the below steps and stream away.
Check Your Internet Connection
Slow or slow internet is the most frequent cause of Error Code 83. If Disney Plus does not load, then begin with internet speed. To do this, follow these steps:
- Restart the modem and router.
- Switch to the router position for greater stability.
- If cable is present, switch to cable for greater stability.
- Check your internet speed (Disney Plus recommends 5 Mbps in HD and 25 Mbps for 4K at least).
Restart your device, or contact your internet service provider if your internet is slow.
Restart Your Device
A reboot may solve the issue at times. If streaming on a smartphone, smart TV, laptop, or gaming console, switch off and restart the device. This will recharge the system and remove tiny bugs that may be the issue.
Check for Disney Plus Server Issues
Before troubleshooting, verify the problem is not Disney’s. In case of server downtimes for Disneyplus.com/begin, then users will be encountered with Error Code 83 in the majority of cases.
Steps to verify outage:
- Go to Downdetector or the Disney Plus Help Center.
- Look at social media like Twitter for notifications.
- If the problem is with the server, then nothing much can be done but wait for it to be resolved by Disney.
Try a Different Device
Disney Plus is not supported on all devices. If you are getting Error Code 83, try streaming on another device. If possible, your original device may not be supported or needs to be updated.
Update the Disney Plus App
Glitches may also be caused by having an outdated version of the Disney Plus app. Visit your app store and search for an update. Update, and then attempt to watch.
Update Your Device’s Software
Your operating system needs to be up-to-date for Disney Plus to function properly. iOS, Android, Windows, or smart TV, make sure updates are present and download them.
How to update
- On iPhone/iPad: Settings > General > Software Update.
- On Android phones/tablets: Settings > System > Software Update.
- On smart TVs: Look up an update tutorial on the company’s website.
- Restart your device after updating and try opening Disney Plus again.
Disable VPN or Proxy Services
Disney Plus is strict about VPNs and proxies. If you’re using one, Error Code 83 may appear because Disney’s servers detect it. Try disabling your VPN or proxy and reconnecting directly to your regular internet connection.
Clear Data and Cache
If Disney Plus is not functioning yet, clearing app data and cache will be helpful. This removes temporary files that will probably cause problems.
- On Android: Settings > Apps > Disney Plus > Storage > Clear Cache & Clear Data.
- On iPhone/iPad: Uninstall and reinstall the app to remove cache files.
- On browsers: Remove cache and cookies under browser settings.
Verify Your Disney Plus Account
If your account was locked for security reasons, anticipate Error Code 83. Log out and log in again to attempt reloading a session. If this does not work for you, attempt a password reset or contact Disney Plus’ customer support to see if an account lockout is in effect or not.
Reinstall the App
If these fail, you can attempt uninstallation and reinstallation of the Disney Plus app. This will bring you to the latest version and remove corrupted files that are causing the process not to be successful.
Call Disney Plus Support
If you have done the above and still receive Error Code 83, it’s time to contact Disney Plus customer support. They will inform you whether your device or account is experiencing a problem and advise you further on what else you can do to fix the problem.
You can contact them through:
- Live chat on the Disney Plus website
- Twitter (@DisneyPlusHelp)
- Customer service telephone number (refer to website for information on your area)
Conclusion
Error Code 83 on Disney Plus can be frustrating, but most of the time, it’s an easy fix. Start with simple steps like checking your internet, restarting your device, and updating your app. If the problem persists, clearing cache, disabling VPNs, or contacting Disney Plus support should help. With a little patience, you’ll be back to watching your favorite Disney movies in no time!